Empowering insurance advisors, protecting policyholder rights and unifying healthcare.
VR Assurance MDM Pvt Ltd is an insurance mentoring and healthcare-consulting company based out of Kerala. We focus on training and enabling insurance agents to deliver clear, compliant, and customer-centric advice.
📚 Mentoring Advisors
Structured training for the insurance advisor system
🛡️ Protecting Rights
Safeguarding policyholder interests
🏥 Unifying Healthcare
Connected care across India, starting from Kerala
Our Vision
To become India's most trusted managed care organization by empowering agents, individuals, doctors, hospitals to work in harmony — with technology, transparency, and empathy at the core.
Our Mission
- ✓ Empower insurance agents through clear guidance and mentoring
- ✓ Provide unrestricted access to quality diagnostics, genuine medicines
- ✓ Ensure every policyholder receives rightful claim support
- ✓ Build a well-connected healthcare ecosystem
Comprehensive Solutions for Insurance & Healthcare
Insurance Mentoring
Deep, product-agnostic training, comparison frameworks, and claim-readiness checklists for advisors.
Learn more →Healthcare Platform
Unified platform connecting clinics, diagnostics, pharmacies, and home-healthcare providers.
Learn more →Claims & Legal Support
Insurance-process expertise and legal capability to protect policyholders' rights.
Learn more →Healthcare Consulting
Streamlining the niche between healthcare and health insurance for better outcomes.
Learn more →Why VR Assurance
We equip our agents with comprehensive expertise to seamlessly guide policyholders through every stage of their journey, from selecting the ideal coverage to managing complex claims.
Independent & Ethical
We focus on improving advice quality, preparedness for claims, and outcomes for policyholders.
Technology-Assisted
Our technology-assisted processes create a dependable experience from policy selection to claim settlement.
Statewide Presence
On-ground reach in every panchayat across Kerala ensures advisors and families get quality support.
Grow With Us
👨💼 Insurance Agents
Enrol with VR Assurance to access structured mentoring, comparison tools, and claim-process playbooks that raise the quality of advice you deliver.
🏥 Healthcare Providers
If you are a health practitioner, hospital, clinic, or diagnostic centre, collaborate with us to streamline cashless operations and patient communication.
📋 Policyholders
Seeking clarity or claim support? Connect through our network to receive coordinated care and professional guidance.
Our Customers Speak
I would like to express my sincere appreciation to VR Assurance for their exceptional support and professional handling of my insurance claim. Despite the claim being initially closed, their team took full ownership of the situation and managed the entire process with remarkable diligence and accountability. VR Assurance assumed complete responsibility, coordinated effectively with the insurer, and ensured that all necessary follow-ups were carried out in a timely and structured manner. Their persistence and commitment ultimately resulted in the successful reimbursement of my claim amount. Their professionalism, transparency, and client-focused approach reflect a high standard of service excellence. I confidently recommend VR Assurance to individuals seeking reliable and responsible insurance advisory support.
Our experience with VR Assurance has been exceptionally smooth and reassuring from start to finish. What impressed us most was the way they managed everything without requiring constant follow-ups from our side. During our policy period, we had to go through both cashless and reimbursement claims. In situations where insurance processes usually become stressful and uncertain, VR Assurance ensured we never felt burdened. Their team clearly guided us on the required documentation. From identifying network hospitals to managing pre-authorizations and final settlements, the entire process was handled efficiently. What truly differentiates VR Assurance is their responsiveness and commitment. Whether it was a working day or a holiday, they remained accessible and quickly resolved concerns. Often, a single call clarified the issue and moved things forward. Overall, we never had to struggle or repeatedly chase updates. Every claim we raised was settled successfully, and the entire experience felt structured, transparent, and dependable. We confidently recommend VR Assurance to anyone seeking professional and hassle-free insurance support.
Going Above and Beyond
A huge thank you to VR Assurance for helping my family navigate a difficult insurance claim. After my mother's stay at an Ayurvedic hospital, our reimbursement claim was initially repudiated by the provider. However, VR Assurance stepped in immediately. Their expertise and persistent intervention ensured the decision was overturned and I received the full reimbursement. I was already confident in their services, as several of my colleagues had shared their own great experiences with the team, and now I have seen their dedication firsthand. If you want an insurance team that actually stands by you and has the expertise to deal with complicated claims, look no further than VR Assurance.
Message from the Managing Director
Dr. V. Rajeevalochanan
Managing Director
Dr. V. Rajeevalochanan
Insurance Leader | Mediclaim Pioneer | Cashless Care Architect
With over four decades in the insurance industry, Dr. V. Rajeevalochanan is a senior leader who has been directly associated with the evolution of India's health insurance ecosystem.
As Divisional Manager with a leading PSU Insurer, he was associated with Mediclaim, India's first health insurance product, contributing to the early foundation of organised health insurance in the country. He later played a pivotal role during the introduction of the TPA model in 2001, helping institutionalise cashless hospitalization services in Kerala and transforming how hospitals, insurers, and patients interact.
Dr. Rajeevalochanan was also part of the early growth phase of India's first standalone health insurance company, where he served as Kerala State Head and later as Additional Executive Director, building the state's health insurance portfolio from the ground up.
Across his leadership roles, he has been known for disciplined cost control, robust claims governance, strong hospital network relationships, and structured grievance redressal systems. Widely respected for his integrity and hands-on approach, he brings deep domain expertise with a consistent focus on policyholder interests and sustainable industry practices.
Our Leadership Team
R. Gokulkrishna
Chief Executive OfficerHolds an engineering degree from Anna University and MBA from University of Kansas, USA. Leads company's strategy and day-to-day operations across insurance mentoring, claims support, and healthcare integration.
Vinod G Krishna
Senior Vice President – Head – Product TrainingA veteran health-insurance professional and one of Kerala's most accomplished insurance marketers with extensive experience at India's First Standalone Health Insurer. Spearheads training and mentoring initiatives.
Pramod G
Joint Vice President - L&DSenior L&D professional with deep expertise in insurance distribution training across Agency, Bancassurance, and Broking channels. Former AGM at India's First Standalone Health Insurer.
Sasidharan Nair
Chief TrainerSeasoned insurance professional with decades of hands-on experience in Life and Health Insurance. Anchors product training with real-world clarity on policy wordings, benefits, and exclusions.
Dr. Revathy Bhuvanan
Chief Medical OfficerProvides clinical oversight and medical direction across healthcare advisory, claims support, and network engagement. Bridges medical decision-making with insurance processes.
Professional Support & Structured Guidance
Across insurance advisory, claims, and healthcare access - we provide comprehensive solutions.
Health Insurance Mentoring
For Advisors & Teams
Purpose: To help advisors deliver clear, compliant advice and handhold customers in the event of a claim.
Some insurance advisors struggle with product complexity, evolving policy wording, pre-authorization rules, and claim documentation standards. Customers feel the confusion at the moment of truth - the time of insurance claims. VR Assurance solves this by mentoring agents and partner teams with deep, product-agnostic training, comparison frameworks, and claim-readiness checklists that translate insurer protocols into everyday practice.
✨ What We Do
Process Flow for Advisor Assistance
Advisor Onboarding
Structured Mentoring
Case-based Learning
Ongoing Support
Insurance Claim & Legal Assistance
For Policyholders
Claim anxiety is common: submissions go back and forth, queries are unclear, and legitimate claims get rejected on technical grounds and documentation deficiencies. VR Assurance brings insurance-process expertise, medical knowledge and legal capability together to protect policyholders' rights.
⚠️ Common Issues We Help With:
✨ What We Do
Claim Support Workflow
Submit Details
Review & Identify
Represent
Outcome Guidance
*We provide evidence-based guidance and representation. Claim outcomes depend on policy terms and insurer assessment.
📋 Submit Claim for Review
Share your claim details below. Our team will review and get back to you.
Healthcare Support
For Individuals, Families & Corporates
While our mentoring is designed for advisors, the end beneficiaries are individuals and families who experience simpler healthcare decisions, faster authorizations, and coherent care. Through our nationwide network, people can consult trusted clinics and doctors, book diagnostics with transparent pricing, access partner pharmacies for genuine medicines at discounted prices, and request home-healthcare services within their locality.
🏥 What This Service Covers
How This Helps Customers:
- • Reduces confusion between treatment and coverage
- • Improves documentation quality
- • Aligns medical decisions with policy usage
** We are in the process of expanding our healthcare network and will be in full capacity shortly.
Partner with VR Assurance
Build Trust. Create Impact. Grow Professionally. VR Assurance collaborates with insurance professionals and leaders who believe in ethical advice, structured growth, and protecting policyholder interests.
Become a VR Assurance Associate
Collaborate. Contribute. Grow.
VR Assurance MDM Pvt Ltd invites individuals with relevant experience and local reach to join as Associates. Associates play a vital role in extending our mission of insurance awareness and healthcare access across Kerala through structured, on-ground activities.
📋 Scope of Work for Associates
Email: info@vrassurance.com | Phone: +91 85929 66693
My Family Clinic Network
Kerala's Fastest Growing Clinic Network
VR Assurance MDM Pvt Ltd invites clinics across Kerala to join the My Family Network, a unified healthcare platform connecting clinics, diagnostics, pharmacies, and home-healthcare services under one umbrella. By empanelling with us, your clinic becomes part of a trusted statewide healthcare network.
🩺 Why Join the My Family Clinic Network
📑 How to Get Empanelled
Download Forms
Fill & Sign
Email/Submit
Get Empanelled
Email: info@vrassurance.com |
Phone: +91 85929 66692
Address: TC 11/8 'Chandrabhaga', Plamoodu, Pattom, Trivandrum – 695004
Diagnostics Network Empanelment
Join the My Family Network
We are accepting empanelment applications for Diagnostics Centres that wish to become part of the My Family Network. Partners receive requests from our insurance and healthcare ecosystem, enabling consistent business, increased visibility, and seamless coordination.
🧪 Diagnostics Empanelment Requirements
Pharmacy Network Empanelment
Join the My Family Pharma Network
Empower your practice with a steady flow of referrals, integrated digital tools, and association with India's most trusted health assurance platform. Become a preferred pharmacy partner offering genuine medicines at agreed member discounts.
💊 Pharmacy Empanelment Requirements
Blogs & Video Explanations
Stay informed with articles on health insurance, healthcare tips, and video explanations.
📹 Featured Video
Contact Us
We're Here to Simplify Insurance & Connect Healthcare Across India starting from Kerala. Our offices, mentors, and partner clinics span every panchayat in Kerala.
Send us a Message
📞 Dedicated Helpline
📍 Office Address
VR Assurance MDM Pvt Ltd,
TC 11/8 'Chandrabhaga', Plamoodu,
Pattom, Trivandrum – 695004,
Kerala, India
🕐 Working Hours
Monday – Saturday
9:00 AM – 6:00 PM IST